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Refund Policy
Last Updated: 01/JULY/2024
At ASGARD GAME PASS PRIVATE LIMITED (“we,” “our,” “us”), we strive to provide high-quality IT services and solutions tailored to meet your needs. Our success fee model reflects our commitment to delivering results. This Refund Policy outlines the terms under which refunds may be granted.
1. Success Fee Model
Our services operate on a success fee basis, meaning fees are contingent upon achieving specific agreed-upon outcomes or milestones. The details of the success fee structure will be clearly outlined in your service agreement.
2. No Refunds for Success Fees
Due to the nature of our success fee model, we generally do not provide refunds on fees earned for services rendered upon successful completion of agreed objectives. If specific milestones have been achieved, the associated fees will be considered final.
3. Request for Refunds
If you believe you are entitled to a refund for any reason, please submit a written request to us at teragenhpsolutions@gmail.com within [15 days] of the service delivery. Your request should include:
• Your name and contact information
• Details of the services provided
• The reason for your refund request
• Any supporting documentation
4. Evaluation of Requests
Upon receiving your refund request, we will review the details and respond within 10-15 working days. If we determine that a refund is warranted based on our evaluation, we will process the refund promptly.
5. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for updates.
6. Contact Us
If you have any questions or concerns regarding our Refund Policy, please contact us at:
ASGARD GAME PASS PRIVATE LIMITED
info@asgardbusinesspass.com
+918075813944